Description
Q1: Are you a factory or trading company?
A: Certainly, we are a factory. Our factory is located in Xinhua Town, Huadu Dist., Guangzhou, P.R.CHINA
Q2: Do the products have CE / Rohs certificate?
A: Certainly, my friend. We can offer CE / Rohs certificate for you
Q3: Can I have a sample order for the product?
A: Yes, meanwhile, we welcome sample order to test and check quality. Mixed samples are acceptable.Even one pc.
Q4: What about the lead time?
A: Sample: 2-10 days; Mass production: 10-30 days, above all, will depend on the order quantity.
Q5: Do you have any MOQ limit for the product?
A: Low MOQ, meanwhile, 1pc for sample checking is available
Q6: How do you ship the goods and how long does it take to arrive?
A: For example, we usually ship by DHL, UPS, FedEx or TNT. It usually takes 4-10 days to arrive. Airline and sea shipping also optional, shipping by sea will tale about 30 days or more.
Q7: How to proceed an order for the product?
A: Firstly let us know your requirements or application.
Secondly, we quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q8: Is it OK to print my logo on the product?
A: Yes. meanwhile, we accept the OEM and the OEM order,we can print the logo on the items for you if your quantity reaches 1000pcs for each model.
Q9: Do you offer a guarantee for the products?
A: Certainly, we offer 12 months warranty to our products.
Q10: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send a new spare part with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Finally, Send your inquiry details in the below for free sample,”Click ” send “Now
>>>contact supplier Free samples are available for certain conditions